0a Package: otrs2 Description-md5: 290701760a3865670b9dccd7b92a308c Description-en: Open Ticket Request System Znuny Znuny is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries. . This package ships version 6 of Znuny. Package: znuny Description-md5: 5873eb0ef17c83935a4c095d51336c5c Description-en: flexible web-based ticketing system Znuny is a fork of the OTRS community edition, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. .